Formerly CEO of Startup Institute, Diane Hessan is a successful entrepreneur, marketer and author. She has spent her career as a business executive, and as co-author of the book Customer-Centered Growth: Five Strategies for Building Competitive Advantage. She is also Chairman of C Space, where she was CEO for 13 years. Diane has been awarded the Pinnacle Award from the Greater Boston Chamber of Commerce, the Most Admired CEO award from the Boston Business Journal, Ernst & Young’s Entrepreneur of the Year, and third on The Boston Globe's Top Women in Technology List. She received her M.B.A. from Harvard Business School and her B.A. in Economics from Tufts University. She has two grown daughters, and is also founder of The Sound Bytes, an a cappella group that sings about business.