Currently Lombardo is a Principal Innovation Catalyst at Constant Contact. Constant Contact's mission is to empower small businesses with marketing tools. His role there is to help drive innovation internally and externally in the organization. He is more of a generalist, which works well with his varied background though he does have a design and UX slant. His team follows the lean startup approach. They run innovation jams, which are like internal mini-startup weekends and also design sprints, which help further bring ideas towards reality. Once they've validated these concepts, whether evolutionary or revolutionary, they build MVPs to get into customers hands.